Customer Service Compactsubstations (m/f/d)

Customer Service Compactsubstations (m/f/d)

The SGB-SMIT Group is a leading international supplier of transformers with locations in Germany, Europe, Asia, and the USA. With a total of around 4,000 employees, we develop and manufacture oil distribution, cast resin, and power transformers, special equipment, and compact stations. Transformers from the SGB-SMIT Group are used worldwide in key energy transition projects, such as wind and solar power plants, industrial applications, and the energy infrastructure of urban areas. In line with our motto, “Shaping the future of energy together,” sustainability is a central component of our value system and corporate strategy.

We at SBG work with passion and enthusiasm to ensure a secure energy supply worldwide. Our short decision-making processes help us to contribute directly to the success of the company. We never lose sight of the human aspect – we still know each other personally and thus ensure the sustainable growth of our company together.

What we offer🏝️:

• 30 days of vacation

• Collectively agreed remuneration

• Company pension plan

• Flexible working hours

• Home office option

• Personal development and further training

• Company health management

• Bicycle leasing & IT hardware leasing

• Fitness pass in cooperation with Hansefit

• Daily breaks in the company canteen

• Company parking spaces with charging facilities for e-bikes

• Various discounts as part of Benify Benefits (Apple, Nike, Dell, Zalando, etc.)

Your contribution to success 📈:

• Supporting sales CS, including planning documents and service specifications, as well as advising on cost efficiency

• Preparing comprehensive quotations, checking feasibility, handling complaints and customer requirements

• Independently calculating quotation prices, selling assemblies and spare parts

• Independently developing factory specifications for repairs and services based on customer requirements (also in English)

• Planning assembly assignments for own employees and external companies

• Organizing and carrying out acceptance tests at the customer's site

• Problem solving, root cause analysis, and maintaining customer contacts

• Participating in negotiations with customers, coordinating delivery times and time structures, and monitoring these

What we are looking for 🔎:

• At least 3 years of completed subject-specific vocational training + 2 years of specialist training (e.g., technician or comparable qualification)

• Sales experience and experience in the field of energy supply/high-voltage technology is an advantage

• Good technical understanding

• Good written and spoken English skills

• Proficient in MS Office and ideally SAP applications

• Willingness to travel

• Your personal strengths include a strong customer focus, high level of commitment, flexibility, enthusiasm, sociability, communication skills, ability to work in a team, and a confident manner.

If you value a dynamic, growing, and intercultural environment and enjoy hands-on work, then become part of SGB and shape the future of energy with us. ⚡

We look forward to receiving your application! ⚡

The terms used in this text refer to all genders in accordance with the General Equal Treatment Act (AGG).

.